Refund policy

You can contact our 24/7 support team by email. team@lineageclassic.net

The goods purchased by the User on this site are intangible, which means that they cannot be physically returned.

By replenishing the balance of your Account, you agree that the service is considered to be provided from the moment the funds are credited to your Account. Funds are credited to your Account at the time of payment.

You can apply for a refund within 14 days from the date of submission of the service / replenishment of the balance. To return money, the user must contact the support service.

The administration is not responsible for the commission of payment aggregators, but notifies the user about possible commissions when withdrawing funds from the account.

The return is made to the payment system selected by the user.

Returns for the order are made only on those details from which payment was received.

The site administration may at its discretion return game items lost by the user as a result of an error, failure, hacking or other problems of the server software.